Privacy policy overview
This Privacy Policy explains how Loya Insurance Company Guide may collect, use, share, and protect information when visitors use our website, including pages, quote forms, contact links, advertising features, and other website tools.
Loya Insurance Company Guide is an independent insurance information website located at https://loyainsurancecompany.org. We are not an insurance company, insurance agency, broker, claims department, or official representative of Loya Insurance or any other insurer mentioned on this website.
By using this website, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, you should not use this website or submit information through any form or quote feature.
Information we may collect
The information we collect depends on how you use the website. Some information may be provided directly by you, while other information may be collected automatically through standard website technologies.
- Information you submit through quote forms, such as ZIP code or other quote-related details.
- Information you submit by email or contact request, such as your name, email address, message, or page URL related to your request.
- Technical information such as IP address, browser type, device type, operating system, referring page, pages viewed, and general usage activity.
- Cookie and tracking information used for website functionality, analytics, security, advertising, or affiliate tracking.
- Information collected by third-party quote providers, advertising partners, analytics tools, or external websites after you interact with their services.
How we use information
We may use information to operate the website, improve user experience, respond to inquiries, maintain security, analyze website performance, and connect visitors with third-party quote providers or advertising partners when visitors choose to use quote-related features.
| Type of information | How it may be used | Why it matters |
|---|---|---|
| ZIP code or quote form details | To help route a visitor to third-party quote providers or insurance marketplaces. | Quote availability and provider options can vary by location. |
| Contact information | To respond to questions, correction requests, editorial feedback, or advertising inquiries. | We need contact details to reply when a visitor reaches out. |
| Website usage data | To understand how visitors use the site and improve content, navigation, layout, and performance. | Usage data helps us improve the website experience. |
| Security and technical data | To detect spam, abuse, suspicious activity, errors, or technical problems. | Security data helps protect the website and its visitors. |
| Advertising or affiliate tracking data | To measure clicks, referrals, quote requests, conversions, or partner performance. | Tracking may help support website operations and advertising relationships. |
Quote forms and third-party providers
This website may include quote forms, buttons, links, or other features that connect visitors with third-party quote providers, insurance marketplaces, lead providers, or advertising partners. When you submit a ZIP code or interact with a quote feature, you may be redirected to or connected with a third-party website.
Third-party websites may collect additional information from you directly. Their collection, use, storage, sharing, and protection of your information are governed by their own privacy policies and terms, not by this Privacy Policy.
We do not control third-party underwriting, quote availability, policy approval, pricing, or data practices. You should review the privacy policy and terms of any third-party website before submitting personal information.
Cookies and tracking technologies
We may use cookies, pixels, scripts, analytics tags, or similar technologies to operate the website, understand visitor behavior, improve performance, prevent abuse, and measure advertising or affiliate activity.
- Essential cookies may help the website function properly.
- Analytics tools may help us understand page views, traffic sources, and user activity.
- Advertising or affiliate tools may help track quote button clicks, referrals, or partner activity.
- Security tools may help identify spam, bots, suspicious behavior, or technical abuse.
You can usually adjust cookie settings through your browser. Blocking cookies may affect how some website features work.
Analytics and website measurement
We may use analytics or traffic measurement tools to understand how visitors find and use the website. These tools may collect information such as page views, browser type, device type, referring websites, approximate location, and interactions with pages or forms.
Analytics data is generally used to improve website performance, content quality, page structure, and user experience. It may also help us detect errors, broken links, or pages that need improvement.
Advertising, affiliate, and partner relationships
This website may receive compensation from advertising partners, affiliate partners, lead providers, or third-party quote marketplaces when visitors interact with forms, buttons, links, or advertisements. Tracking technologies may be used to measure those interactions.
Compensation may influence the placement or visibility of quote-related features, but it does not make this website an insurance company, agency, broker, claims department, or official representative of any insurer.
For more details, please review our Advertising Disclosure or Affiliate Disclosure page.
Contact forms and email communication
If you contact us by email or through a contact link, we may collect the information you choose to provide, such as your name, email address, message, company name, website, or the URL of a page you are asking about.
We may use this information to respond to your message, review correction requests, investigate website issues, evaluate advertising inquiries, or improve our content.
Please do not send sensitive information through email or contact forms. This includes policy numbers, claim numbers, payment card details, Social Security numbers, driver’s license numbers, medical information, or other sensitive personal data.
Comments and user-submitted content
If comments or other user-submitted content are enabled on the website, we may collect the information shown in the submission form, along with technical information such as IP address and browser user agent. This information may be used for moderation, spam detection, security, and abuse prevention.
We may remove or moderate comments that appear to be spam, abusive, misleading, promotional, or unrelated to the page topic.
Embedded content and external links
Pages on this website may include embedded content, external links, images, scripts, maps, videos, tools, or other resources from third-party websites. Embedded content from another website may behave as if you visited that third-party website directly.
Third-party websites may collect data, use cookies, track your interaction, or combine your activity with information they already have about you. We are not responsible for the privacy practices, content, security, or availability of third-party websites.
How information may be shared
We may share information with service providers, analytics tools, security vendors, advertising partners, affiliate partners, quote providers, or other third parties when needed to operate the website, measure performance, process quote-related activity, or respond to user requests.
- With third-party quote providers when you use quote-related forms, buttons, or links.
- With analytics and performance tools that help us understand website usage.
- With hosting, security, spam detection, or technical service providers.
- With advertising or affiliate partners to measure referrals, clicks, leads, or conversions.
- When required by law, legal process, security needs, or to protect rights and prevent abuse.
Data retention
We may retain information for as long as reasonably necessary to operate the website, respond to inquiries, maintain records, analyze performance, prevent fraud or abuse, comply with legal obligations, resolve disputes, or enforce website policies.
Retention periods may vary depending on the type of information, the purpose for which it was collected, and the systems or third-party tools involved.
Security
We use reasonable administrative, technical, and organizational measures intended to help protect website information. However, no website, internet transmission, email message, or electronic storage system can be guaranteed to be completely secure.
Visitors should avoid sending sensitive personal, financial, policy, or claim-related information through unsecured channels or general contact email.
Your choices and rights
Depending on your location and applicable privacy laws, you may have certain rights related to your personal information. These may include the ability to request access, correction, deletion, or information about how certain data is used or shared.
To make a privacy-related request, contact us at [email protected]. We may need to verify your request before responding. We may also be unable to fulfill certain requests when information is needed for security, legal, administrative, or operational reasons.
Children’s privacy
This website is intended for a general audience and is not designed for children. We do not knowingly seek to collect personal information from children. If you believe a child has provided personal information through this website, please contact us so we can review the issue.
Do not send sensitive information
For your protection, please do not send sensitive insurance, financial, identity, medical, or claims-related information through general website forms or email. If you need help with a policy, claim, billing matter, cancellation, or coverage question, contact the insurer, agent, broker, or provider that manages your policy directly.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in website features, third-party tools, advertising relationships, legal requirements, or business practices. When updates are made, the revised version will be posted on this page.
Continued use of the website after an update means you accept the revised Privacy Policy.
Privacy note: Loya Insurance Company Guide is an independent information website. We are not an insurer, agency, broker, claims department, or official representative of Loya Insurance. Quote-related features may connect visitors with third-party providers that have their own privacy policies and terms.